Policies

Payment

Visa, Mastercard, American Express, Discover, and pre-payment by money order acceptable. CA residents add 8.25% sales tax.

Purchase order information

Purchase orders are acceptable, but products will be shipped after invoice is paid in full. Please call us if you have any questions.

Shipping

All dry good shipments will be shipped UPS ground (Alaska & Hawaii orders are shipped USPS). Need it fast? Next Day, and Second Day are available for an additional charge.

Information about shipping costs can be found here. Keep in mind that this is only an estimation, if you order ten bags of sand, it will cost more.

Returns

Returns on Dry Goods are issued by request up to 10 days after purchase. Shipping & handling is not refundable and a 10% re-stocking fee will be applied. CD Roms and Books are not returnable for any reason at all. You must print and fill out a product return form to send with any returns.

Copyright 2004 LLLReptile and Supply Co., Inc.
Phone: (760) 439-8492; Fax: (760) 439-1921

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